Order Info / Returns

Payment

I accept PayPal, Credit Card and Debit payment in US Dollars

Payment must be made in full and have cleared before the item is shipped.

Shipping

If your order is a gift going directly to the recipient, I can include a personal message card from you for no extra charge.

Items are shipped in a cardboard gift box wrapped in packing paper, and placed in a sturdy shipping box.

Burnley Design ships worldwide from the United States using USPS. I do not ship with tracking as standard as it is very expensive, if you wish to ship with tracking please contact me before ordering for a quote.

Burnley Design is located in New Mexico.
– Shipping within the New Mexico normally takes 1 – 2 working days.
– Packages shipped to outside of New Mexico normally take 2 – 3 working days.
– Shipping to the rest of the world takes approximately 1 – 2 weeks, although customs can occasionally delay packages further.

Refunds and Exchanges

If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.

Additional Policies and FAQs

C U S T O M – O R D E R S

Please feel free to contact me with your needs and I look forward to working with you on your one of a kind design.

W H O L E S A L E & C O N S I G N M E N T

I accept wholesale orders, please contact me for more information.

O T H E R – P O L I C I E S – A N D – I N F O :

If you have any questions about any of my items or policies please do not hesitate to contact me.

Seller Information

Burnley Design

lucas@burnleydesign.com

Albuquerque, New Mexico, USA

©2017 Burnley Design

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